Why? Talking continuously for five or more hours is often the reality in a Client Contact Centre. However, the maximum prescribed duration for a healthy voice is two hours of continuous voice use. Beyond this time, a person’s vocal mechanism becomes tense and tense.
Why? Often the temperature is low in contact centers and computer systems dry out the ambient air. Like any muscle, a person’s vocal cords become tense when exposed to the cold and the throat becomes dehydrated. This causes the throat to feel dry.
Clearing your throat excessively is a bad habit; it causes the vocal cords to snap. The more mucus you try to remove the more it will create to protect your vocal cords?